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Lundy Dental Care
Home
Our Services
Our Team
Contact Us
Reviews
More
  • Terms and Conditions
  • Privacy Policy
More
  • Home
  • Our Services
  • Our Team
  • Contact Us
  • Reviews
  • More
    • Terms and Conditions
    • Privacy Policy
  • Home
  • Our Services
  • Our Team
  • Contact Us
  • Reviews
  • More
    • Terms and Conditions
    • Privacy Policy

Privacy Policy

 

Effectivity Date: 23rd of June 2025

Lundy Dental Care is committed to protecting your privacy and safeguarding your personal health information. This policy explains how we collect, use, and protect your information and your rights regarding that information. 

1. Our Responsibilities

We are required by law to:

  • Maintain the privacy of your health information.
  • Provide you with this notice of our legal duties and privacy practices.
  • Abide by the terms of this notice.


2. Information We Collect

We may collect and store the following types of information:

  • Your name, date of birth, phone number, email, and mailing address.
  • Dental and medical histories.
  • Treatment records, x-rays, test results, and progress notes.
  • Payment details and insurance information.


3. How We Use Your Information

Your personal information may be used for the following purposes:

  • Treatment
  • To provide, coordinate, or manage your dental care and share necessary information with other providers involved in your care.
  • Payment
  • To process insurance claims and receive payment for services rendered.
  • Healthcare Operations
  • To review and improve the quality of our services, train staff, and manage business activities.
  • Appointment Reminders & Communication
  • To send you appointment reminders, respond to inquiries, and provide information about services or health benefits.


4. Disclosure of Your Information

We may share your information:

  • With other healthcare professionals involved in your treatment.
  • With insurance providers for billing purposes.
  • When required by law (e.g., for public health reporting or legal proceedings).
  • For administrative purposes such as audits or compliance monitoring.

We do not sell or share your personal information, including opt-in data or text message consent, with third parties or affiliates for marketing purposes.


5. Text Messaging & Mobile Consent

If you opt in to receive text messages from us:

  • Your mobile phone number will only be used for appointment reminders or important updates related to your care.
  • No mobile opt-in or text message consent will be shared with third parties or affiliates.

You may opt out at any time by replying “STOP” to any message.


6. Your Rights

You have the right to:

  • Request restrictions on how we use or disclose your information.
  • Request confidential communications via a preferred phone number or address.
  • Inspect and request a copy of your health and billing records.
  • Request corrections to your records.
  • Receive an accounting of certain disclosures we have made.
  • Receive a paper copy of this notice upon request.

All requests must be submitted in writing.


7. Website & Digital Data

When visiting our website, we may collect limited non-personal data such as browser type or the date and time of your visit. If you submit a form online, your information is transmitted securely and used solely for appointment scheduling or responding to your inquiry.


We may use tools such as Google Analytics to understand visitor behavior. No personally identifiable information is collected unless you voluntarily provide it.


8. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page and available in our office. We encourage you to review this policy periodically.


9. Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact:

Dr. Ha Le

Lundy Dental Care

2050 Concourse Drive, Ste 90

San Jose, California 95131, United States

Phone: (408) 324-1405

Email: info@lundydentalcare.com


You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.


10. Website-Specific Privacy Compliance

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • A link to this Privacy Policy is included in the footer of our website.
  • You will be notified of any privacy policy changes on this page.
  • Users can request changes to their personal information by contacting us via email or phone.


Do Not Track (DNT) Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser setting is enabled.


Children’s Privacy (COPPA)

Our website and services are intended for individuals age 13 and older. We do not knowingly collect personal information from children under 13 years of age.


Email Communications and CAN-SPAM Compliance

If you provide your email address for inquiries or service-related communications:

  • We will only use your email to respond or provide requested information.
  • You may unsubscribe at any time by following the instructions at the bottom of our emails or by contacting us.


Copyright © 2025 Lundy Dental Care - All Rights Reserved.

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